Abdullahi Usman Muhammad
Business Operations Professional | Manager | Entrepreneur
Kaduna, NG.About
Results-oriented professional with a diverse background spanning entrepreneurial leadership, operational management, and community service. Adept at leveraging digital literacy and strong communication skills to drive organizational objectives and foster growth. Committed to contributing significant value through strategic planning, effective team leadership, and continuous learning to achieve national development goals.
Work
LEMA FROSTY STORES
|Manager
Kaduna, Kaduna State, Nigeria
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Summary
Managed daily operations and staff at LEMA FROSTY STORES, ensuring efficient service delivery and customer satisfaction.
Highlights
Oversaw daily store operations, including inventory management, sales performance, and facility maintenance to ensure seamless service.
Led and motivated a team of retail associates, providing training and performance feedback to enhance productivity and service quality.
Ensured exceptional customer service delivery, actively resolving inquiries and maintaining high satisfaction levels among patrons.
Implemented strategies to optimize product display and merchandising, contributing to increased sales volume and visual appeal.
FAMILY CRAFT NUR & PRI. SCHOOL
|NYSC Service
Kaduna, Kaduna State, Nigeria
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Summary
Contributed to educational operations and community development during mandatory National Youth Service Corps at FAMILY CRAFT NUR & PRI. SCHOOL.
Highlights
Facilitated educational activities and supported administrative functions for primary school students and staff, enhancing learning environments.
Engaged with local community members to promote educational initiatives and foster positive relationships between the school and parents.
Developed and implemented small-scale projects focused on student welfare and extracurricular engagement, improving student experience.
EVERWHITE TRAVELLING AGENCY
|Industrial Training (I.T)
Kaduna, Kaduna State, Nigeria
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Summary
Completed an industrial training program at EVERWHITE TRAVELLING AGENCY, gaining practical experience in operational processes.
Highlights
Supported daily administrative and operational tasks, ensuring smooth workflow and adherence to company protocols.
Assisted in data entry and record-keeping, contributing to accurate and organized information management.
Gained practical insights into travel agency operations and customer service best practices through hands-on experience.
ALEESHA NORTHERN DESIGNS
|C.E.O
Kaduna, Kaduna State, Nigeria
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Summary
Led all aspects of business operations and strategic development for ALEESHA NORTHERN DESIGNS, driving growth and market presence.
Highlights
Spearheaded strategic planning and business development initiatives, leading to sustained growth and market penetration.
Managed comprehensive operational workflows, optimizing resource allocation and enhancing overall efficiency across departments.
Cultivated key client relationships and identified new business opportunities, expanding the company's revenue streams.
Recruited, trained, and mentored a dedicated team, fostering a collaborative and high-performance work environment.
Education
Kaduna Polytechnic
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Higher National Diploma
Business Administration
Kaduna Business School
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Certificate
Business Management
Kaduna Capital School
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Senior Secondary School Certificate
General Studies
Winners Comprehensive Collage
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Secondary Education
General Studies
Misbahul Islam Nursery and Primary School
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First School Leaving Certificate
Primary Education
Languages
English
Certificates
Digital Nigeria Certificate of Completion
Issued By
DIGITAL NIGERIA
Basic Certificate in Computer Studies
Issued By
NATIONAL OPEN UNIVERSITY OF NIGERIA
Certificate of Completion
Issued By
SKYT TRAINING & CON SULTING
Skills
Digital Literacy
Computer Literate, Working with Computers, Access Information Online, Communicate Online, Participate Safely and Responsibly Online, Create Digital Content, Collaborate and Manage Content Digitally.
Microsoft Office Suite
Microsoft Office 365, Microsoft Outlook, Microsoft SharePoint, Microsoft Word.
Business Management
Business Development, Creating Business, Exploring the Market, Financial Risks and Goals, Developing Products/Services, Researching the Market, Making the Sell, Reaching Potential Customers, Managing Business, Managing Finance, Developing Workforce, Financing Business, Planning for the Unexpected, Expanding Business.
Communication & Interpersonal Skills
Excellent Communication Skills, Writing Skills, Good Public Relation, Good Listener.
Results Orientation
Able to Produce Excellent Result, Ability to Contribute in Adding Organizational Value.
Learning & Adaptability
Always Eager to Learn.
Interests
Research
Researching.
Travel
Traveling.
Continuous Learning
Learning new things.
Sports
Playing football.
References
Umar Muhammad Karachi
Nigerian Television Authority - 08034380400
Isah Jibrin
Premium Travels - 08035932725
Ahmad Usman Muhammad
KASUPDA - 08134605017